Managing your number inventory

Find, filter, edit, and export the numbers assigned to your organisation.

Find numbers

1. Sign in to the cloudnumbering portal.
2. Go to Number Management > Number Inventory.

   

3. Use search or More filters to find the numbers you need.

The default view shows numbers with the In service status.

Edit one number

1. Open the number.
2. Update its reference or routing. Each number has three separate assignments: Primary Voice Endpoint, Secondary Voice Endpoint, and SMS Endpoint.
3. Use Enabled to turn voice or SMS routing on or off.
4. Select Save.

Note: Disconnected numbers are read-only. Reconnect an eligible number before changing its routing.

Assign an endpoint to many numbers

1. Select the checkbox beside each number you want to route.
2. In the Bulk Actions bar, open Actions and select Assign Endpoint to All.
3. Choose the endpoint to apply to every selected number and confirm.

Export the inventory

1. Apply any filters you want included in the export.
2. Select Export CSV.
3. Select Filtered results or All numbers.
4. Wait for the export to finish and download the file.

What happens next

Saved references and endpoint assignments appear in the inventory table. An export includes all matching numbers, not only the current page.

Troubleshooting

I cannot find a disconnected number. Select More filters, then set Status to Disconnected. See Understanding number statuses.

I cannot edit a number. Check its status. Disconnected numbers are read-only; reconnect an eligible number before editing it.

My export expired or failed. Select Create new export and keep the dialog open while the replacement is prepared.

An endpoint is not available in the list. Check that the endpoint exists and is enabled under Number Management > Endpoints. Endpoint type and direction can limit where it is offered.

Related articles

• Understanding number statuses
• Disconnecting numbers
• Reconnecting disconnected numbers
• Porting numbers