Updating organisation details
Keep your organisation's company, address, and business information up to date in the portal.
Update organisation details
- Sign in to the cloudnumbering portal.
- Go to Account Settings (the gear icon) > Organisation Details.
- Update the details that have changed.
- Select Save.
What happens next
The saved information becomes the shared organisation profile. Refresh Organisation Details and check the updated values before leaving the page.
Billing contact and address information is managed separately under Billing Settings, which only organisation administrators can see. If you are not an administrator, ask one to make billing changes.
Troubleshooting
Save is disabled. Check every field marked required and correct any validation message. Save remains disabled until the form is valid and contains a change.
A country or address is rejected. Select the country from the list and enter the postal or ZIP code in the format used for that address.
The saved value did not change. Refresh the page and try once more. If it still shows the old value, contact support with the field name and time of the update; do not send identity documents unless support provides an approved secure route.
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