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Managing billing settings

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Updated

Managing billing settings

Update your organisation's billing contact, billing address, and business billing details.

Before you start

Billing Settings is available to organisation administrators. If you are not an administrator, ask one to make billing changes.

Update billing details

  1. Sign in to the cloudnumbering portal.
  2. Go to Account Settings (the gear icon) > Billing Settings.
  3. Under Edit Billing Settings, update the details that have changed:
    • the billing contact (Billing First Name, Billing Last Name, Billing Email Address, and an optional Billing Phone Number);
    • the billing address;
    • business details such as Country of Registration, VAT/GST/Tax Number, and Type of Business.
  4. Select Save.

Manage automatic top-ups and the saved card

The Automatic Card Top-ups card on the same page controls automatic charging and the saved card it uses, including removing the card with Remove. See Setting up automatic card top-ups.

What happens next

Refresh Billing Settings and check the updated values before leaving the page.

Troubleshooting

I cannot see Billing Settings.

Only organisation administrators can open it. Ask an administrator to make the change.

Save is disabled.

Check every field marked required and correct any validation message.

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